Neasden House Clearance: Modern Slavery Statement

Neasden House Clearance (also referred to as Neasden home clearance and Neasden property clearance) is committed to preventing modern slavery and human trafficking in any part of our operations or supply chain. We operate a firm zero-tolerance policy toward forced labour, bonded labour, and any exploitation of workers, whether they are permanent staff, temporary workers, contractors or sub-contractors. This statement sets out our approach, expectations and actions to mitigate the risk of slavery and human trafficking across our clearance services.

The scope of our anti-slavery approach covers direct employees, subcontractors engaged for house-clearance work, suppliers of goods and services, and any third parties engaged in the relocation or disposal of household items. We recognise that different parts of the sector present varying risk levels, and we apply proportionate due diligence and monitoring to high-risk areas such as manual labour, item transportation and waste disposal.

Policy, Due Diligence and Supplier Audits

Our zero-tolerance policy is embedded in contractual terms and procurement practices. Suppliers and partners are required to confirm compliance with anti-slavery standards and accept spot checks and audits. We conduct regular supplier audits that include:

• Verification of right to work and identity checks for workers
• Review of pay practices and working hours
• Assessment of recruitment processes to detect third-party fees or coerced employment

Where audits identify concerns, we take immediate action: requiring corrective action plans, suspending contracts, or terminating relationships where remediation is insufficient. Our procurement team assesses supplier risk profiles and increases audit frequency for higher-risk suppliers, ensuring that our Neasden house-clearance chain is continuously monitored for compliance.

Reporting channels and whistleblowing are essential to our detection and response framework. Employees, contractors and third parties are encouraged to raise concerns through confidential reporting mechanisms, which are protected from retaliation. Reports are logged, triaged and escalated to a senior compliance lead who oversees investigations. All reports are treated with confidentiality and thoroughness, and outcomes are documented, including any disciplinary or contractual steps taken.

Training, Awareness and Controls

We provide tailored training for staff and operational teams involved in clearance activities, covering recognition of exploitation indicators, safe reporting and appropriate engagement with vulnerable individuals. Our operational managers receive enhanced training in supplier management and audit protocols. Training is refreshed annually and forms part of induction for new personnel to embed an anti-slavery culture across our Neasden house clearance operations.

In addition to audits and training, we maintain risk-based controls: documentation checks, site inspections, and contractual clauses that include audit rights. We also require suppliers to notify us of any subcontracting arrangements and to maintain records demonstrating compliance with labour standards. Our aim is to reduce risk through transparency and proactive engagement rather than reactive measures alone.

We operate a structured response pathway to address suspected instances of modern slavery. This includes immediate safeguarding of affected individuals, cooperating with authorities where appropriate, and a review of business relationships that may have allowed exploitation to occur. We apply proportionate sanctions up to and including contract termination and referral for legal action when warranted.

Key commitments include:

• Zero-tolerance enforcement across all clearance operations
• Ongoing supplier audits and risk assessments
• Accessible confidential reporting channels and fair investigations
• Regular staff training and awareness programmes

We will continue to develop our processes, strengthen supply chain visibility and work collaboratively with partners and stakeholders in the industry to elevate standards. This commitment supports our broader mission to run ethical, transparent and responsible home and property clearance services in Neasden and the surrounding communities.

To ensure the statement remains relevant and effective, the board conducts an annual review of this Modern Slavery Statement. The review considers audit findings, incident trends, supplier performance, and emerging risks. Where improvements are identified, we update policies, introduce additional controls and revise training materials accordingly. This statement will be reviewed at least once every 12 months and updated to reflect changes in legislation, supply chain structure or operational risk.

Our leadership team holds ultimate responsibility for implementation and oversight of anti-slavery measures, and managers are accountable for embedding compliance within day-to-day operations. We are committed to transparency and continuous improvement as we work to eliminate any form of modern slavery from Neasden clearance activities.

Neasden House Clearance is resolute in its pursuit of ethical practice: preventing exploitation, protecting workers and ensuring that every part of our clearance operation upholds human dignity and legal standards.